Effective Date: January 1, 2025
SRT Agency LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
1. Who We Are
SRT Agency LLC is an AI-first business lending company. We leverage proprietary AI technology, industry data, and economic analysis to evaluate applications and make funding decisions in-house. In certain cases, depending on the risk profile of an application, we may partner with a bank or private lender to secure a better deal for our customers.
2. Information We Collect
We collect information you provide directly to us, including:
- Personal Information: Name, email address, phone number, date of birth, Social Security Number (last 4 digits), home address
- Business Information: Business name, address, phone number, EIN, industry, date of incorporation, annual revenue
- Financial Information: Credit score estimate, funding amount requested, bank balance information, existing loan details
- Usage Data: Browser type, IP address, pages visited, time spent on pages, referring URL
3. How We Use Your Information
We use the information we collect to:
- Evaluate your application using our AI-powered underwriting process
- Determine the best funding options available for your business
- Communicate with you about your application status and funding decisions
- Provide customer support in English and Spanish
- Improve our AI models and services
- Comply with legal obligations
- Send marketing communications (with your consent)
4. How We Protect Your Information
Your application data is processed internally using our AI systems. We do not distribute or sell your personal information. In cases where we partner with a bank or private lender to offer you better terms, we will only share the information necessary to facilitate that specific transaction, and only after informing you.
- Service Providers: Third-party companies that help us operate our business (e.g., CRM platforms, secure hosting, analytics)
- Legal Requirements: When required by law, court order, or governmental authority
We do not sell your personal information to third parties for any purpose.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encrypted data storage, secure API connections, and restricted access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies and Tracking
We use cookies and similar tracking technologies, including:
- Essential Cookies: Required for website functionality
- Analytics Cookies: To understand how visitors use our site
- Meta Pixel: For advertising measurement and optimization on Meta platforms (Facebook, Instagram)
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information
- Opt out of marketing communications
- Request a copy of the data we hold about you
- Withdraw consent where applicable
To exercise any of these rights, please contact us at info@srtagency.com.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
9. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: info@srtagency.com
- Phone: (833) 365-4477
SRT Agency LLC is an AI-first business lending company that uses technology and data to deliver fast, smart funding decisions.